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Tech Help

In-person Tech Help is back starting Thursday, September 5. Call us at 604-886-2130 to make an appointment.

Technology Support Organizations and Tools

If you’re looking for ongoing tech learning opportunities from home, here are some great places to start! Organizations such as Cyber-Seniors and GCF Global have FREE, engaging, easy-to-follow tutorials that use plain language and explain step-by-step how to use your computer, smartphone and more. For more in-depth learning taught by subject experts, Gale Courses and Linked -In Learning have courses not only in computer related subjects, but a multitude of classes from accounting to writing.

Need help with any of these resources? Contact us. We’re happy to help!

Online Safety and Cybercrime

Cybercrimes can happen to anyone. Learn how to stay safe online and avoid common scams or threats.

These short introductory videos below explain what cybersecurity is  and why we need to educate ourselves on how best to protect our information and identity online.

For more information on fraud prevention, visit Get Cybersafe from the Government of Canada, visit the Canada Anti-Fraud Centre or call them at 1-888-495-8501.

Remember, fraud can happen to anyone, anytime. Ask questions, get help.

 

Cyber-Seniors

Cyber-Seniors is a non-profit organization that provides seniors with tech-training. Sign up for their free daily webinars, watch past webinars, or get one-on-one virtual help via Zoom. They even have a weekly Q&A Tech Drop-in via Zoom on Thursdays at 11 am. Sign up once and then join one or all of the drop-in sessions via the Zoom link. Find out more on the Cyber-Seniors free tech help page.

Here are some popular tutorials:

GCF Global

Cyber-Seniors isn’t the only free and trustworthy resource for online learning. GFCGlobal is a free online educational website that also focuses on technology.

Some popular tutorials include:

and much much more! Check out all of GCFGlobal’s full catalogue.

Gale Courses

Looking for an in-depth computer course? Gale Courses has a tonne of great computer classes for both the beginner and the expert.

Courses like

  • Understanding the Cloud
  • Introduction to Windows 11
  • Getting Started with Google Workspace (Google Docs, Google Drive etc)
  • Computer Skills for the Workplace

And much more! Browse the Gale Courses catalogue.

Linked-in Learning

With video-based tutorials, Linked-In Learning gives you free access to over 16,000 online courses taught by industry experts in business, technology and creative topics, such as:

  • A Beginner’s Guide to Public Cloud Platforms
  • Security Tips: Browsing the Web
  • Google Photos
  • Taking Great Photos with Your Phone
  • Android Phone and Tablet Essential Training